How to contact the Village Manager and Department Directors

The village encourages communication with its residents. Get in touch with the individual manager or department director by using their contact information below.

Village Manager

Brian Townsend
(847) 923-4705
Email

The Village Manager oversees daily operations of the village. The manager prepares information for the Village Board and its standing committees, communicates board policies to village departments and monitors their implementation, develops and presents the annual budget to the Village Board, and supervises all departmental operations, employees and programs as well as provides oversight of the village's Legal Division.

Assistant Village Manager

Paula Hewson
(847) 923-4715
Email

The Assistant Village Manager provides support to the Village Manager as well as assistance in establishing vision and creating annual goals. She serves as Acting Village Manager in the absence of the Village Manager. Additionally, she serves as lead on the negotiating team for the village’s six collective bargaining agreements and on Capital Improvement Plan development; manages consultant for the village’s Office of Professional Standards (OPS), which includes providing guidance on departmental rules and regulations and village policies and procedures for sworn and non-sworn personnel and acts as liaison between department directors and consultant during investigations.

Communications and Outreach

Director Allison Albrecht
(847) 923-4710
Email

The Communications and Outreach Department is responsible for enhancing, developing and promoting the Schaumburg brand across multiple platforms; accomplished through web programming, multimedia development, public relations, media outreach, social media management, graphic design and print production. The purpose of the department is to effectively share information about Schaumburg’s programs, projects, services and events with residents, businesses, visitors, community organizations and other stakeholders in order to promote an understanding of the village’s goals and operations. Additionally, the department assists with the coordination and implementation of marketing and outreach initiatives aimed at fostering civic pride, promoting positive experiences in the village, and increasing community engagement.

Community Development

Director Julie Fitzgerald
(847) 923-4430
Email

The Community Development Department is responsible for providing planning and zoning, development, engineering, building construction and code compliance services. Special programs include landscape design and plan compliance, neighborhood planning, residential tear-down and replacement assistance, permitting services, building code compliance inspections, land development services, code enforcement, environmental health and fire inspection services.

Cultural Services

Director Tiana Weiler
(847) 895-3600 
Email

The Cultural Services Department serves as the hub of arts activities for the community and Northwest suburbs, offering music, theatre, dance, film, storytelling, children's performances, and the visual arts year round in the Center's 442-seat theatre, outdoor stage and gallery. A fully-equipped video production studio provides a platform for the department to develop programming for the village’s cable television channels. The Special Events Division oversees coordination of activities including Septemberfest, the Prairie Arts Festival and the Volunteer of the Year Awards program.

Economic Development

Director Matt Frank
(847) 923-3853
Email

The Economic Development Department is responsible for providing resources to the business and development communities with the purposes of attracting, retaining and expanding employment opportunities for area residents, stimulating the local economy and diversifying the local tax base, while maintaining a positive balance between growth, quality of life and the economy.

Engineering and Public Works

Director Michael Hall
(847) 923-6612
Email

The Engineering and Public Works Department is responsible for maintaining village-owned properties and equipment. The department prepares detailed plans and specifications for public improvements, infrastructure and rehabilitation projects. The department oversees the construction of streets, street lights, sidewalks, bike paths, sewers, water mains, grading and parking lots. Snow removal and landscape maintenance is also a significant responsibility of the department.

Finance

Director Lisa Petersen
(847) 923-4530
Email

The Finance Department is responsible for accounting and financial reporting, debt management, budget and financial planning, cash management and investing, licensing, pensions, property and casualty insurance, tax administration, revenues, vendor disbursements, and water and sewer billing. The department includes five divisions: Administration, Accounting, Purchasing, Collections and Utility Billing.

Fire

Chief Jim Walters
(847) 923-6750
Email

The Fire Department is responsible for providing emergency response services out of the village's five fire stations including fire, ambulance, hazardous materials, underwater rescue and recovery, high angle, trench and confined space rescue; and education/fire prevention programs including school presentations, fire safety trailer, station tours, high rise drills, and Explorer Scout Post 333.

Human Resources

Director Joseph Carey
(847) 923-3909
Email

The Human Resources Department is responsible for developing and maintaining the village's Talent Management Plan, which includes attracting, engaging, building, promoting, and retaining talent with the objective to hire individuals who will likely be successful and support and develop them throughout their careers. The department is also responsible for labor and employee relations through the management of six collective bargaining agreements.

Information Technology

Director Peter Schaak
(847) 923-3801
Email

The Information Technology Department (IT) is responsible for purchase, support, and maintenance of computer and communications systems, the village-wide area network and Local Area Networks (LAN) in all village facilities. The department is also responsible for the 311 Customer Service Center, which allows the public to initiate non-emergency requests to village representatives 24/7 for a variety of services and issues.

Police

Chief Bill Wolf
(847) 348-7326
Email

The Police Department is responsible for providing public safety services to all who live, work, play and travel within the 19 square miles of the village. The department is divided into four divisions: Patrol, Administration, Investigations and Special Operations. With a mix of sworn and civilian personal, an efficient and effective work force is provided. The department's overall mission is to "serve, protect and enhance the quality of life through community partnerships."

Transportation

Director Sidney Kenyon
(847) 923-3859
Email

The Transportation Department plays a key role in transportation planning both in the village and throughout the region. In addition, the department administers a variety of programs among which are local traffic regulation development and oversight, senior taxi subsidy, traffic signal interconnect monitoring, airport contract management and local transit service provision, bike path planning, and local transportation plan review.