Fire Alarm Information for Commercial Properties Only:

Fire Alarm Emergency Contact information

In an effort to provide greater reliability of alarm systems and improve fire department response times, the Village of Schaumburg requires all commercial fire alarm systems in the village to be monitored by the 911 center at Northwest Central Dispatch System (NWCDS).

The ordinance (No.16-078), which was approved by Schaumburg’s Village Board on August 23, 2016, will also improve service through increased efficiency and accountability. Northwest Central Dispatch is the regional emergency communication center that serves the Village of Schaumburg and 10 neighboring communities.

The NWCDS-contracted fire alarm vendor, Johnson Controls Inc, is the authorized installer of the radio equipment required for fire alarm systems monitored by NWCDS. Further information regarding system requirements can be provided by Johnson Controls Inc.

In order to comply with this ordinance and to utilize Northwest Central Dispatch System for fire alarm monitoring, please contact Jeffrey Craven with Johnson Controls Inc at (630) 542 2517 or  jeffrey.craven@jci.com.

Should you have any questions regarding this matter, please contact Fire Marshal Michael Rons at mrons@schaumburg.com or (847) 923-6742.